How is it powered?
While a battery would be great, it wouldn’t last for very long, so we’ve decided to go with a standard AC power supply for the tables. The cable is seamlessly concealed by the table legs, and we’ll provide backers with ideas and options for hiding the power cable.
Last updated: September 29, 2024 18:55
How many designs are there?
As of right now, 884 designs have been uploaded with most of those being made by customers! We’re getting so many new designs each day that we hired an intern to help approve them more quickly. We’ve got a bit of a backlog in the approval queue, but we’re working through it and customers should expect to see a growing design library.
Last updated: September 29, 2024 18:55
How strong is the glass?
This is tricky to quantify in a useful way. The glass is as thick and sturdy as you would typically expect from a tabletop. It will have no trouble standing up to everyday items, and furry friends won’t be able to remove it.
Last updated: September 29, 2024 18:55
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.